I recently had an unsettling experience with Dr. Yoo at the Cary Endocrine & Diabetes Clinic. Dr Yoo prescribed testosterone replacement therapy. Suddenly, several months later, I was informed by a phone message that Dr. Yoo had changed her mind and would not renew the prescription and was withdrawing my patient treatment. The distressing part was her decision seemed based, not on science and medical ethics but on her emotional stance shifting to “I don’t feel like treating you any longer,” I was told to find another healthcare provider.

The clinic’s administrative process also left me baffled. They accepted a referral without first obtaining Dr. Yoo’s authorization, even though she usually treats patients with testosterone replacement therapy. Furthermore, her staff physician, Dr. Weir, prescribed testosterone replacement therapy under Dr. Yoo’s signature. Later, I was told Dr. Yoo regretted allowing this to happen. Both of these errors occurred due to poor leadership and inadequate staff direction.

The abrupt cessation of testosterone replacement therapy, particularly for a patient with hypogonadism like me, isn’t just a matter of changing medication. It impacts the body significantly, leading to a host of physical symptoms. More than that, the mental anguish, fear, and confusion caused by such a sudden and unexplained withdrawal of medical care has been extremely distressing.

I have been ghosted in my requests for copies of all medical records and now require legal action to obtain records for a referral.

I urge potential patients to be cautious and ensure clear communication when seeking care at Cary Endocrine. My experience speaks to the importance of patients advocating for their health and ensuring their doctors are aligned with their best interests.

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